Zebra Power Supply Recall – Updated 2018

The Zebra Power Supply Unit (PSU) recall initiated December 2016 has been expanded. Additional incidents have been reported since the initial recall was communicated. Out of an abundance of caution, Zebra is expanding the parameters of the original recall to include additional models over a longer time frame as a further precaution to ensure the safety of our customers.

The recall period is expanded to include PSUs manufactured by the FSP Group between October 1, 2006 and December 31, 2012. These PSU’s were sold as after-market kits or included with the sale of Zebra printers that may or may not have been included in the original recall notice. This is a list of associated printer models. See the full list here.

Desktop Printers

APxxx, GC4xxx, GK4xxx, GK888xx, GX4xxx, GT8xx, HC100, H/LP/TLP/Rxxxx (282x, 284x, 384x), PS4000, T2xxx, Thermal 284x, ZP4xx, ZP5xx

Card Printers

BR1xxx, CN1xxx, J1xxx, P1xxx, SC1xxx, WM1xxx, ZXP Series 1, ZXP Series 3x

PSUs that serve as the power source for the above-named models of Zebra printers have been identified as potentially containing an improperly mixed phosphorus compound that is used in the flame retardant resin in the DC power supply connectors. This deficiency in the phosphorus based connector resin, when combined with moisture and humidity over time, can potentially lead to overheating or a fire hazard.